Our Policies
 

At the British Learning Centre, we don't believe in small print.

 

We believe our terms are fair and honest so we don't try to hide them. Here they are, in plain English, so everybody knows where they stand right from the start.

 

Refreshing, isn't it?

The not so small print.

In black and white...

Terms of Registration

Concerning everything to do with initially enrolling with the British Learning Centre.

Lesson Postponement

Covers our terms on lesson cancellation, postponement, rescheduling and frequency.

COVID Guarantee

What will happen in the event of any future school closures due to COVID-19.

Terms of Registration

a) Signing the 'New Student Registration Agreement', in addition to this document, commits the registrant to a contractual obligation to reserve, and pay for in full, the selected package of tuition hours at the British Learning Centre indicated on the form by the registrant.

 

b) Payment is due no later than 7 calendar days after signing the Agreement.

 

c) Any alterations to the selected package or refunds are entirely at the discretion of The British Learning Centre.

 

d) The One-off registration fee of 2,000 baht really is one-off. We will never charge you to re-register no matter how long you decide to take a break from learning with us.

Lesson Postponement

We understand that sometimes you may need to postpone a lesson that you have paid for as part of your package.

 

a) Postponement requests must be made at least 7 days in advance. Postponed hours will be moved to the next available slot. Booked hours are non cancellable and non refundable, although cash refunds may be issued at the discretion of the BLC on compassionate grounds. Unauthorised absences will be treated as a failure to arrive and be deducted from the hours purchased.

 

b) Where medical grounds are cited for compassionate refund requests, we reserve the right to ask for documentary evidence of an appropriate nature.

 

c) A maximum of 10% of paid hours may be cancelled and rescheduled.

COVID Guarantee

In the event of a government-ordered closure due to COVID-19 or other force majeure leading to closure, to avoid interruptions to learning both parties agree to continue with teaching and learning remotely, via group video calls.

Other Policies

Below you will find our other important policies.